Hi, I purchased a brand "new" 2016 Camaro from a Chevrolet dealership in Lousiana. I live in Texas. It had 700 miles or so and was considered "new". It looked in perfect condition, still had plastic on the floors, etc. Well, today, I moved a one of the seats up and I saw a yellow paper. It turns
Hi, I purchased a brand "new" 2016 Camaro from a Chevrolet dealership in Lousiana. I live in Texas. It had 700 miles or so and was considered "new". It looked in perfect condition, still had plastic on the floors, etc. Well, today, I moved a one of the seats up and I saw a yellow paper. It turns out to be a receipt from June where the company had the blower replaced in the car. I know my car has warranty and all for around 32K miles for all of this but disappointed this was not disclosed. Is there not anything I can do about this? My car no longer feels NEW – this is not a paint chip or anything this is actual components that were replaced on a new vehicle which worries me.
I used to work "New Car Delivery" for a dealer in the 70's.
I have replaced entire engines on NEW cars with less than 5 miles on them! I've seen shocks missing, bolts left out or not tight to all sorts of parts. Never saw a non working HVAC fan, but others have. We also bought the cars with no, or AM only radios and added premium systems at the dealership.
I remember a big flap from a customer who sued another dealership in the area when they found their new car had body damage that had been repaired. That happens a lot from the handling during shipping and just plain old accidents. They lost the suit, and still had a new car.
Your car wasn't "technically" new, only new in that it had never been titled.
It's not unusual for new car, especially American-made cars, to have minor problems in the first days. There also could have been a recall or TSB (Technical Service Bulletin) on that component which a dealer is obligated to fix before selling the car. If the car has no other problems, it's nothing to be concerned about.
If a new car arrives at the dealership with a fault, what do you expect to happen? They don't send it to the scrap yard, or sell it with the fault. They get it repaired and carry on to sell the vehicle as a new one, which it is.
Better the dealer found the fault and got it repaired. Otherwise you have the hassle of having to return the car for repair.
700 miles on the clock would also suggest it was a "demo" unit? That's OK as long as they gave you a discount on the price.
If it had 700 miles on the odometer it was not new in the true sense of the world. I expect it was a demonstrator used by a salesman as his to and from work car. That should have been reflected in the asking price. If you wanted a new car you should not have bought that one. The a/c fault came to light whilst the car was being driven about. What is strange about that? It could have happened during your ownership. It's the 700 miles that would have put me off not the repair.
Would it have been any different if you had the blower motor replaced under warranty? A car is legally considered new if it has never been sold and titled to an owner. Even a demo car with 10k miles is considered new if it has never been sold. Actually, you have a better car now because the defective blower motor was replaced.
It could be a 10 year old car with 100,000 miles on the clock, and still be considered "new" if it had never been registered.
Be glad they did a good inspection and found and replaced a problem before selling the car.
You know why they didn't disclose it? Because it's a minor, insignificant matter. The dealer has no duty to disclose such things. Parts break, defects exist – that's why new cars come with a warranty. Enjoy your new car.
Edit: understand that a car can be sold as new with any amount of miles on it. A new car is one that has never been titled. Mileage has nothing to do with new or used.
Just leave it alone dealership guys always break stuff they don't car for stuff like you if you want to make a hassle out of it then go do it j don't see it being worth anything just love the car dude.
It is better for them to replace it before you have to do without it while they do warranty work for you. My daughter bought a new vehicle. While we were waiting for them to prep it, the found an oil leak after she bought it. They didn't have parts so they gave her a new Acadia for her to drive for a couple of days until they got it fixed and even delivered her vehicle to her house (about 60 miles away).
Why would replacing a defective part worry you? Its a good thing they are making sure the car is not defective when they sell it.
This is exactly what you want.